Skills Used
Change Management
Stakeholder Cooperation
Service Innovation & Design
User Research
Done During the Project
Started the UX design process for Crasman's biggest product, Stage.
Conducted the design process in participatory way, including Crasman account managers, developers and designers.
Defined Stage user profiles, conducted characteristic analysis, and prepared the whole environment for the introduction of a coherent design system.
Inspired the creation of new technologies as part of Stage.
Other
Stage is a big part of Crasman. Thus, when I proactively suggested a deeper design for improving user experience, the suggestion was welcomed with open arms. The basis for design was both improvements in user experience and efficiency in site management. The project is still ongoing.
Unfortunately I cannot provide photos of the service for confidentiality reasons.